Three Ways Spam Emails Are Costing Your Business Money

Three Ways Spam Emails Are Costing Your Business Money

Did you know that more than two thirds of all emails are spam? As the #1 delivery channel for malicious software and phishing scams, as well as a massive drain on employee productivity, spam email continues to cost businesses billions of dollars every year.

Worse still, spammers are constantly upping their game to worm their ways past the spam filters. Spam has become far more than just an annoyance, and there’s a good chance that it’s costing your business far more than you may think.

Malware Delivery

Almost everyone has an email address, and with email being by far the cheapest way to get in touch with people, spammers just love it as a way to reach thousands, if not millions, of potential victims quickly. As such, spam emails are the primary delivery method for malicious software, typically in the form of attachments or links to compromised websites or virus-infected downloads.

Opening a malicious attachment can put your entire network at risk, as recent major cybersecurity attacks have shown.

Spam email is also the favorite way for distributing ransomware such as WannaCry and Petya. These malware attacks cost organizations around the world billions as they struggle to retrieve their lost data and spend countless man-hours recovering compromised systems. While many email providers do scan attachments for malicious content, you can never be completely reliant on them.

So don't trust just any attachment, especially those in a vulnerable format (such as a ZIP archive or executable file) or those from unknown senders.

Social Engineering Scams

Social engineering scams have become the most widespread cybersecurity threat of all, and they almost always start with a spam email. In fact, if you take a look in your spam folder right now, there’s a good chance there are a few phishing emails in there.

Many of them are extremely obvious, characterized by their use of appalling English, blatant desire to instill a sense of urgency, and desperation to persuade you to give away personal or financial information. However, not every phishing email comes from a recently deceased Nigerian prince – others are not so obvious.

Around 90% of phishing scams arrive by email. This includes spear-phishing scams, which cleverly target specific individuals and thus tend to be much more convincing.

Needless to say, falling victim to a phishing scam, particularly if you’re a company executive with access to plenty of high-value information, can have devastating consequences for any company. Since human ignorance is usually the weakest link in these types of scams, training your staff to better identify suspicious emails is paramount to the success of your cybersecurity strategy.

Reduced Employee Productivity

According to the Huffington Post, spam email costs companies $20 billion per year in lost productivity alone. Even if your company has never fallen victim to a security breach before, protecting your business from malicious emails takes up a great deal of resources.

Spam filters may make dealing with junk mail easier, but all those messages still take up bandwidth and administration time. Additionally, there will always be some that make it past the filters and need to be reviewed manually.

While routine management of spam emails shouldn’t take up much time, dealing with the after-effects of a cybersecurity breach can be disastrous for productivity.

For example, malware may even render your systems temporarily useless, leaving your employees with nothing to do until you can get the systems back up and running. There’s no doubt about it – spam is the bane of the internet, and it’s not about to disappear any time soon.

Fast and efficient communication is at the heart of any successful business. That’s why Refresh Technologies helps protect your business from online threats by stopping spam dead in its tracks, along with all the bad stuff that comes along with it. Call us today to get the protection your company deserves.