Technical problems such as wireless interference, bandwidth-hogging software applications, and configuration errors can easily affect the stability of your internet connection. This means less productivity, irritated customers, and loss of revenue for your business.
Even with a great Wi-Fi provider, a slow internet connection can still happen. But before you hire expensive tech support, try these tips to fix your slow Wi-Fi.
Check the connection with multiple websites and devices
Check if the problem lies with the internet connection itself, and not the websites or the devices you’re using. To do this, access multiple websites on different devices. Then use process of elimination to determine which aspect of your IT infrastructure has the problem.
For instance, if the connection slows down when you open a specific website, then there’s no problem with your connection; unfortunately, you can’t do anything except to wait for the maintenance of that particular website. If the connection slows down on one computer, your next step would be to reboot or perform a malware scan on it.
But if the connection problem occurs on all devices and websites, your connection is the problem, and you’ll have to fix your router to solve the issue.
Check your router settings
Because it’s the centerpiece of your network, your broadband router should be the next hardware you need to check. Usually, it’s not configured properly.
For instance, the maximum packet size should not be too high or too low to avoid router performance problems. Also, make sure that your router’s settings are consistent with the manufacturer’s documentation and your managed IT services provider’s (MSP) recommendations.
Learn your hardware’s limitations
Even if you’re paying for a fast internet plan like a fiber-optic connection with 1 Gbps, you’re never going to reap the benefits of your Wi-Fi if you’re using a low-quality router or an older laptop model.
To make the most of your internet connection, get a router with high potential throughput — it can process a lot more information at any given time. Check your devices’ specifications and make sure they aren’t underperforming. With your hardware in tip-top shape, your Wi-Fi connection ought to run more smoothly.
Limit bandwidth-hogging software
When you’re done checking your connection and hardware, and your internet still runs slowly, see if any programs are hogging the bandwidth. For instance, downloading large torrent files can slow it down.
Get help from your internet provider
These tips are helpful when troubleshooting minor problems with your internet connection. But if you’ve gone through all them and problems persist, then you’re dealing with a serious issue. Call your internet provider to check if the problem is on their end.
Remember to treat the service representative with respect, and don’t assume that they’re guilty of committing a mistake. However, a responsible internet provider will not wait for your call to inform you that there’s a problem on their end.
When your internet connection is slow, your business’s productivity will really take a hit. Call Refresh Technologies now and learn more about Wi-Fi connections to prevent problems from happening again.