Blog

How Google protects users with safe browsing

How Google protects users with safe browsing

As end users of Google’s suite of productivity enhancing tools, we have a right to know that the company is doing everything in its power to protect its billions of users – whether they are working from a desktop, browsing while they are on the go, or working remotely. But what measures has Google put […]

When do you need your BCP?

When do you need your BCP?

Having a Business Continuity Plan (BCP) is great, but only if you know when it needs to be invoked. If you don’t know when it should take effect, then you might as well not have one at all. While a lot of business owners might believe it is pretty obvious when a BCP needs to […]

Answer this before office virtualization

We won’t waste your time asking if you know what virtualization is. Someone has probably already brought it to your attention. Maybe it was your IT department suggesting it as a way to reduce downtime, or perhaps it was a competitor bragging about how it helped their company improve its bottom line. While both are […]

Turning blogging into a business asset

People want to read your blog. You may not think it’s true, but the fact of the matter is that someone somewhere is looking for information on a subject you know inside and out. Of course, this information has to be presented in way that is engaging and unique to stand out and catch people’s […]

Why you should plan for BI wisely

Business Intelligence (BI) software has helped thousands of small and medium-sized businesses around the globe increase profits and improve efficiency. If you think your business will enjoy similar success by simply installing some software you are sorely mistaken. You must plan BI implementation wisely in order to see the results you want. Here are a […]

How boring brands can win on social media

As a business owner, you may think social media isn’t worth the effort. You may have dabbled in Twitter, Facebook, or LinkedIn and seen minimal (if any) results. Of course there are other businesses that do well on these platforms – like Nike or Google – you may think. But these are exciting brands! What […]

What you need to know about Apple’s new iOS 9

For nearly two months now, Apple’s iOS 9 has been available for upgrade. But if you have yet to make the switch, you may still be curious about its new features and whether or not they make it worth installing. If this is you, here’s what you need to know about iOS 9 and four […]

Best storm preparation is communication

There is nothing worse for a company and its customers than being forced to close because of inclement weather. And with winter almost upon us once again, now is a good time to make sure your business continuity plan is prepared for anything and everything mother nature is looking to throw your way. By communicating […]

Employee Spotlight: Speedy and Agile, Meet Jim Hausler

We like to have fun with our teams at Refresh. This past month we had a contest for SLA adherence for both teams and individuals. The technicians and engineers were measured on first response times and resolution times of customer issues. Everyone had a lot of fun sharing tips and team building.