What you need to know about Apple’s new iOS 9

For nearly two months now, Apple’s iOS 9 has been available for upgrade. But if you have yet to make the switch, you may still be curious about its new features and whether or not they make it worth installing. If this is you, here’s what you need to know about iOS 9 and four […]

Best storm preparation is communication

There is nothing worse for a company and its customers than being forced to close because of inclement weather. And with winter almost upon us once again, now is a good time to make sure your business continuity plan is prepared for anything and everything mother nature is looking to throw your way.

Employee Spotlight: Speedy and Agile, Meet Jim Hausler

We like to have fun with our teams at Refresh. This past month we had a contest for SLA adherence for both teams and individuals. The technicians and engineers were measured on first response times and resolution times of customer issues. Everyone had a lot of fun sharing tips and team building.