Insights
The Refresh blog
Ideas that move your business forward
What is call recording, and how can businesses use it effectively?
A single phone call can contain more information than anyone can reliably remember. Handwritten notes may not capture every detail
Windows Update not working? Here’s how to fix the most common problems
A failed Windows Update is more than a minor annoyance. It leaves your system without the latest security patches and
Choosing a cloud provider: the assumptions that get businesses into trouble
The decision to move to the cloud is usually straightforward. The decision of which provider to use, which model to
Law firm cybersecurity best practices to protect client data
Law firms store and process vast amounts of classified documents, including contracts, litigation strategies, financial records, medical details, identification documents,
5 Things to consider before committing to an EMR system
Selecting the right electronic medical record (EMR) system is one of the most critical technology investments a healthcare practice can
How to make threat intelligence platforms work for your business
Many organizations invest in threat intelligence platforms designed to collect and analyze threat data. But broad data, shallow integration, and
SOC 2 Type I vs. Type II: What’s the difference, and which do you need?
A business can say it takes security seriously and protects sensitive data around the clock, but customers want proof. If
How to choose the right projector for your office
A projector can transform how your team presents, collaborates, and communicates, but only if you buy the right one. Walk
How to keep your business VoIP running when problems strike
VoIP downtime can bring sales calls, customer support, and team collaboration to a grinding halt. These seven practical steps will