Insights
The Refresh blog
Ideas that move your business forward
How to set up and manage shared mailboxes in Microsoft 365
A shared mailbox in Microsoft 365 lets multiple people send and receive email from a single address without any of
Is your technology working for your business? Regular reviews help you find out
Staying competitive as a small or mid-size business increasingly means getting technology decisions right, not just at the point of
7 Ways to make your Android data plan last longer
Mobile data limits have a way of making themselves known at exactly the wrong moment, like when you’re away from
How much does a virtual CISO cost for Charlotte businesses?
Charlotte businesses have plenty to protect and no shortage of cybercriminals trying to get around those protections. Phishing scams target
How Apple’s identity framework actually works — and where it still falls short for enterprises
Apple has built a capable enterprise identity framework, but it arrived in layers rather than as a single, unified system.
What is call recording, and how can businesses use it effectively?
A single phone call can contain more information than anyone can reliably remember. Handwritten notes may not capture every detail
Windows Update not working? Here’s how to fix the most common problems
A failed Windows Update is more than a minor annoyance. It leaves your system without the latest security patches and
Choosing a cloud provider: the assumptions that get businesses into trouble
The decision to move to the cloud is usually straightforward. The decision of which provider to use, which model to
Law firm cybersecurity best practices to protect client data
Law firms store and process vast amounts of classified documents, including contracts, litigation strategies, financial records, medical details, identification documents,