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Hiring a managed cloud security provider? Ask these 5 questions first
Organizations choose cloud computing for its many benefits that reshape business operations. Cloud computing promotes scalability, enabling resources to expand or contract seamlessly with fluctuating

Help desk vs. service desk: Key differences you need to know
Most employees who use technology in any organization have come to expect user support as part of normal operations. This is why having efficient, responsive,

These security measures are must-haves for healthcare organizations
Patient data and confidential medical research have become a prime target for cybercriminals, with a reported 66% of healthcare organizations having suffered from ransomware attacks

Public Wi-Fi: A menace and a necessity
Whether you are a remote worker, a frequent traveler, or simply someone who likes to stay connected all the time, you have likely used a

7 Reasons your business needs a dedicated IT help desk
With technology becoming more and more integral to running a modern business, having an IT help desk is essential. Organizations of all sizes can benefit

Does your small business need a security operations center?
Achieving success as a small business isn’t easy, and part of that success relies on keeping your business safe. Without the proper protection, you could