Insights
The Refresh blog
Ideas that move your business forward

Web hosting explained: How to choose the right plan for your business
Every business website needs somewhere to live. Web hosting is the infrastructure that makes that possible — the servers, storage,

The health tech trends shaping care delivery in 2026
Health technology is entering a more practical phase. From virtual care and administrative AI to interoperability and data analytics, the

Fileless malware: The threat your antivirus can’t always see
Most cybersecurity tools are built around a simple assumption: malicious software leaves files behind. Fileless malware is designed specifically to

Hard drives vs. solid-state drives: What every business owner should know
Corporate hardware decisions require balancing daily operating speeds against long-term data preservation requirements. Evaluating the fundamental mechanics of your storage

What your phone calls are telling you (and how VoIP analytics helps you listen)
The same Voice over Internet Protocol (VoIP) infrastructure your business relies on for day-to-day communication is quietly generating a wealth

Virtualization or the cloud? How to choose the right solution for your business
“We should move to the cloud” and “we should virtualize our servers” often get treated as the same conversation, but

Microsoft is ending Office 2021 support in 2026
If you or your team are still running Office 2021, which houses the standalone perpetual-license versions of Word, Excel, PowerPoint, and

Business intelligence: Leveraging data to make smarter decisions
From sales figures and customer interactions to website traffic and support tickets, every business generates a vast amount of data.

Using Microsoft 365 and CoPilot to transform your daily spreadsheet workflows
Relying on manually created tracking tools often leads to formatting errors and broken data connections across your organization. Discover how