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Help desk vs. service desk: Key differences you need to know
Most employees who use technology in any organization have come to expect user support as

These security measures are must-haves for healthcare organizations
Patient data and confidential medical research have become a prime target for cybercriminals, with a

Public Wi-Fi: A menace and a necessity
Whether you are a remote worker, a frequent traveler, or simply someone who likes to

7 Reasons your business needs a dedicated IT help desk
With technology becoming more and more integral to running a modern business, having an IT

Does your small business need a security operations center?
Achieving success as a small business isn’t easy, and part of that success relies on

How to secure hybrid work environments
The shift to hybrid work setups, where employees work both remotely and in the office,

Your guide to the best technologies for managing hybrid teams in 2023
As the workplace evolves, so do the technologies we use to bring teams together. With

What does a cloud consultant do, and should your business hire one?
The question of whether or not to hire a cloud consultant is becoming increasingly important

The importance of managed cloud security
More and more businesses are turning to the cloud for their IT needs. The cloud