Testimonials

We are a Charlotte area private school that needed to replace our servers and the outdated wireless access points in our building. I got quotes from 5 different companies and I can tell you that Refresh Technologies’ quote was very affordable and they were the most knowledgeable about any new technologies out there. They also did not push any unnecessary hardware or software on us. They only recommended what they knew our school needed for the present and into the future. Our installation was seamless; there was no down time for our staff or teachers at all. Bob and his team were always available to me if I had any further questions or concerns, during and after the install. Any problems were answered or corrected immediately. I would highly recommend Refresh for any of your network and hardware needs, whether big or small.

Our team is mobile 52 weeks a year producing events all over North America, so our technology of all kinds has to work, period. By 2010, our company had been experiencing tremendous growth and our model of an in-house support person to handle requests for nearly 70 people 24/7 was just not working anymore. Upon the recommendation of a colleague, we met with Refresh to see what we could do to improve the level of support our employees were receiving. I was nervous about bringing in an outside firm and employee “push back” because our “IT guy” didn’t work here anymore, but I have never looked back. The transition was seamless. Refresh has become essential to our operations, managing everything from our unique mobile technologies to PCs, laptops, and servers. We could never afford to employ an in-house team with the knowledge, quick response times, and expertise that we get from Refresh.

My company, WB & Associates, Inc., has been with Refresh Technologies for the past five years. Candidly, I was “limping along” for the previous ten years under the sequential guidance of two other IT companies. Limping is probably a complement to my previous suppliers as the 10 year engagement I had was totally out of ignorance on my part. I just did not know any better! Upon the recommendation of another business associate I interviewed Refresh Tech and have never looked back.

This group has been there for me at every imagined nuance to my system. The beauty is… the capability and expertise that Refresh brings to the table virtually eliminates problems prior to occurrence and your computer network runs seamlessly!

We are receiving good service and great advice from Refresh. We look to them as our trusted advisor when it comes to IT. With current equipment and software and quicker responses to problems/issues, employee productivity and uptime has increased thereby saving the company money and time. Our employees did not think much of our IT department before Refresh but now they believe that we have an IT department even though it is outsourced. If you are a small business, do not waste your time on internal IT solutions but rather hire Refresh to take care of your IT needs. They can do it better, faster, and more affordably than you can.

Refresh is an extension of our team—they ARE our IT department. With employees and associates across several locations and states, if our network is down, we are all down. Refresh takes proactive measures to ensure our network is fully functional, effective, and to prevent future problems. The technicians and engineers provide a fast response time and are patient with our end users who are not technical. This team is always willing to go beyond our expectations.

As a real estate company, quick access to stored information is necessary for compliance and crucial to our success. With the guidance of Refresh Technologies, we were one of the first in our industry to go completely into "the cloud". For any company, particularly a lean operation, that means less time worrying about IT and equipment, and more time growing our business. Refresh works in the background to keep us secure, functioning properly and completely up to date with our technology, while saving us thousands of dollars in new hardware every couple of years.